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New User Error

 
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Noobkilla




Joined: Dec 14, 2016
Posts: 4

Reputation: 0.5


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PostPosted: Wed Dec 14, 2016 6:27 am Post subject: No icon New User Error Reply with quote

 When  someone  tries  to  register  on  our  website  (www.cks-gaming.co.uk)  they  are  getting  the  following  error  message  -  ERROR:  There  was  a  problem  with  the  database.
 
 I  have  no  idea  why  this  is  happening.  Any  ideas?
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Worfwarrior




Joined: Sep 28, 2015
Posts: 30

Reputation: 3.8


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PostPosted: Wed Dec 14, 2016 6:37 am Post subject: No icon Re: New User Error Reply with quote

 If  you  can  do  a  copy  of  the  error  log  in  your  admin  cp  and  paste  it  in  here  they  will  be  able  to  help  you  better  Smile  I  have  tried  to  join  your  site  and  here  is  a  pic  of  the  result  with  the  error  mentioned.
 
 
 
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Lonestar
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Xtreme Developer




Joined: Oct 09, 2008
Posts: 425

Reputation: 58.3
votes: 3
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PostPosted: Wed Dec 14, 2016 9:11 am Post subject: No icon Re: New User Error Reply with quote

 First  thing  you  should  try,  is  go  into  your  mysql  database  and  repair  the  "nuke_users"  table  and  see  if  that  fixes  the  problem,  If  not,  A  temp  FTP,  Cpanel  and  admin  login  will  be  required  to  look  over  you're  installation  for  any  errors.
 
 Are  there  any  errors  present  in  the  Admin  Error  Log?
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Noobkilla




Joined: Dec 14, 2016
Posts: 4

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PostPosted: Wed Dec 14, 2016 11:30 am Post subject: No icon Re: New User Error Reply with quote

 I  have  checked  the  'Admin  Tracker'  View  log  and  there  is  nothing  in  there  other  than  failed  login  attempts  if  that's  where  you  mean.  I  can  setup  temp  logins  should  I  pm  them  to  you  Lonestar?
 
 On  another  note  I  am  looking  to  use  the  new  2.0.9  version  can  I  upgrade  from  this  version  /  setup  and  use  my  current  database  or  not?
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Lonestar
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Xtreme Developer




Joined: Oct 09, 2008
Posts: 425

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PostPosted: Wed Dec 14, 2016 2:31 pm Post subject: No icon Re: New User Error Reply with quote

 Yes  you  can  upgrade  can  be  done  by  visiting  the  thread  below
 http://www.evolution-xtreme.com/modules.php?name=Forums&file=viewtopic&p=42946#42946
 
 Also  this  is  the  direct  link  to  your  site  "Error  Log"
 http://www.cks-gaming.co.uk/admin.php?op=viewadminlog&log=error
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Noobkilla




Joined: Dec 14, 2016
Posts: 4

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PostPosted: Wed Dec 14, 2016 2:37 pm Post subject: No icon Re: New User Error Reply with quote

 Ok  shall  I  PM  you  the  login  detail  to  check,  as  I  have  tried  to  repair  the  nuke_users  with  no  improvement.
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Lonestar
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Joined: Oct 09, 2008
Posts: 425

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votes: 3
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PostPosted: Thu Dec 15, 2016 5:59 am Post subject: No icon Re: New User Error Reply with quote

 Sure  i  will  check  over  your  files  and  make  sure  they  are  no  coding  errors  and  corrupt  files.
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Noobkilla




Joined: Dec 14, 2016
Posts: 4

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PostPosted: Mon Dec 19, 2016 4:09 pm Post subject: No icon Re: New User Error Reply with quote

 I've  sent  you  the  details  Lonestar.
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