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[RESOLVED] No forum showing after hosts relocate webserver

 
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PostPosted: Mon Aug 27, 2018 4:50 am Post subject: No icon [RESOLVED] No forum showing after hosts relocate webserver Reply with quote

 So  I  have  had  a  stable  site  for  some  years.  Then  my  hosts  relocate  their  web  server  as  part  of  an  unannounced  maintenance  slot,  after  the  event  they  tell  me  the  IP  address  changed,  ...here  is  where  things  get  messed  up. 
 
 At  first  I  could  not  see  the  site  but  that  was  quickly  resolved  with  a  simple  web  browser  clear  out. 
 
 I  can  see  my  main  page,  log  in  as  Admin  of  the  site...but  
 
 1.  I  cannot  log  in  as  a  user  -  http  500  error
 2.  I  cannot  access  the  forums  at  all,  even  from  within  the  Admin  panel  -  http  500  error
 
 Error  logs  do  not  appear  to  be  pointing  at  anything  specific  to  this...just  a  few  lines  of  the  same  old  stuff  I  have  lived  with  for  years.  It's  likely  something  really  simple  to  fix  this,  my  hosts  are  now  hanging  on  an  open  support  ticket  awaiting  a  higher  level  tech?  (lol)  Any  chance  someone  could  point  me  in  the  right  direction  to  resolve  this  hang  up?  btw:  all  forums  files  are  intact,  nothing  has  been  lost. 
  
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PostPosted: Mon Aug 27, 2018 12:14 pm Post subject: No icon Re: No forum showing after hosts relocate webserver Reply with quote

 Have  you  checked  your  "Public_html"  folder  via  FTP?  Some  time  error  logs  are  generated  there  instead.
 
 Please  provide  a  URL  to  you're  site  please.
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PostPosted: Mon Aug 27, 2018 12:39 pm Post subject: No icon Re: No forum showing after hosts relocate webserver Reply with quote

 Thanks  for  the  reply. 
 
 Okay  I  intentionally  tried  accessing  forums  and  then  picked  off  the  error  log...
 
 PHP  Fatal  error:   Class  'DBException'  not  found  in  /home/*******/public_html/includes/db/mysql.php  on  line  251
 
 and  one  that  spams  fairly  regularly 
 
 PHP  Warning:   preg_replace_callback():  Requires  argument  2,  'Array',  to  be  a  valid  callback  in  /home/*****/public_html/includes/classes/class.identify.php  on  line  182 
 
 As  an  aside  I  have  attempted  some  repairs  when  I  suspected  (read  elsewhere)  a  corruption  might  have  occured  in  the  session  tables,  but  that  did  not  work.
  
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PostPosted: Wed Aug 29, 2018 1:57 am Post subject: No icon Re: No forum showing after hosts relocate webserver Reply with quote

 I  managed  to  recover  access  to  the  forums  by  editing  the  bbsessions  table  as  described  in  this  post  http://www.evolution-xtreme.com/modules.php?name=Forums&file=viewtopic&t=7059&postdays=0&postorder=asc&highlight=session&start=15 
  
 I  now  have  one  remaining  problem,  I  get  an  HTTP  500  when  attempting  to  log  in  as  a  user.
 
 
 ---------[SQL  Error]------------------------------------------------------------------------------------------------------------
 
 php?name=Your_Account
 
 
 File:  /home/xxxxx/public_html/modules/Your_Account/includes/functions.php
 
 
 Line:  209
 

 Message: 
 

 Code: 
 

 Query:  INSERT  INTO  nuke_session  (uname,  time,  host_addr,  guest)  VALUES  ('xxxx',  '1535531457',  'xx.xx.xx.xx',  '')
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PostPosted: Wed Aug 29, 2018 4:59 am Post subject: No icon Re: No forum showing after hosts relocate webserver Reply with quote

 Okay  can  close  off  on  this  now  with  all  issues  fixed.  In  a  nutshell  Strict  Mode  had  been  enabled  during  a  web  server  maintenance  slot.  The  fix  was  to  disable  it,  something  my  hosts  alone  control. 
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PostPosted: Thu Aug 30, 2018 12:16 pm Post subject: No icon Re: No forum showing after hosts relocate webserver Reply with quote

  lasermail  wrote:
Okay  can  close  off  on  this  now  with  all  issues  fixed.  In  a  nutshell  Strict  Mode  had  been  enabled  during  a  web  server  maintenance  slot.  The  fix  was  to  disable  it,  something  my  hosts  alone  control. 
 

 This  seems  to  be  happening  more  and  more  often.  I  unlocked  it  for  future  discussion.  Others  may  run  into  the  same  issue  and  have  questions,  but  I  am  glad  to  hear  you  go  it  resolved.
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